Five Secrets of Effective Communication (David Burns)
- How do we do our part in having vulnerable, caring, and relaxed conversations? Here’s an idea–The EAR method (from David Burns)
- “You say you’re feeling X. I can imagine you feeling X”
- “I’m sorry to hear you’re feeling X. I can imagine it feels Y since you’re doing Z. I just want you to know that I admire and appreciate what you’re doing.”
- E = Empathy
- Disarm together. Find the truth common in what they’re saying, even if it seems unreasonable.
- Think together. Paraphrase the other person's words.
- Feel together. Acknowledge their feelings based on their words
- “I imagine you’re feeling.”
- “When you said…”
- “You say you feel”
- Inquire.
- Ask gentle questions about their thoughts and feelings
- “Tell me what it’s like”
- A = Assertiveness
- (4) I Feel.
- Express your own ideas in a direct tactful manner. Avoid you statements.
- R = Respect
- 5) Stroke.
- Say charitable true words out loud, even if frustrated.
- Actively find and say genuine positive aspects.
- Demonstrate that you do admire thoughts, qualities, and choices of others.
- EAR
- How do we do our part in having vulnerable, caring, and relaxed conversations?
- Here’s an idea–The EAR method (from David Burns):
- E = Empathy
- Disarm together.
- Find the truth common in what they’re saying, even if it seems unreasonable.
- Think together.
- Paraphrase the other person's words.
- Feel together. Acknowledge their feelings based on their words
- Inquire. Ask gentle questions about their thoughts and feelings
- A = Assertiveness
- (4) I Feel. Express your own ideas in a direct tactful manner. Avoid you statements.
- R = Respect
- (5) Stroke. Say charitable true words out loud, even if frustrated.
- Actively find and say genuine positive aspects.
- Demonstrate that you do admire thoughts, qualities, and choices of others.